Cappadocia Travel Store

Cancellation Policy

Cancellation Policy

Thank you for choosing Cappadocia Travel Store for your daily excursions in Cappadocia, Turkey. We have been proudly serving travelers for 15 years, and we appreciate your trust in our services. To ensure transparency and clarity regarding cancellations, please take note of our cancellation policy outlined below:

Cancellation Periods:

For cancellations made 7 days or more before the scheduled excursion date, a full refund will be provided.
Cancellations made between 3 to 6 days before the excursion date will be eligible for a 50% refund.
Cancellations made less than 3 days before the excursion date or no-shows will not be eligible for any refund.

Refund Process:

Refunds will be processed within 7-10 business days from the date of cancellation.
Refunds will be issued using the same method of payment used for the original booking.
Modification Policy:

Requests for modifications to the excursion date or time are subject to availability and must be made at least 72 hours in advance.

Weather-related Changes:

In case of unforeseen circumstances or inclement weather that may affect the excursion, we reserve the right to modify, postpone, or cancel the activity. In such cases, a full refund or an alternative date will be offered.
Minimum Participation Requirement:

Excursions are subject to a minimum number of participants. In the event that this requirement is not met, we reserve the right to cancel the excursion. If such a cancellation occurs, a full refund or an alternative activity will be provided.

Participant Substitution:

If you are unable to attend the excursion, you may substitute another person in your place. Please inform us of any such changes at least 24 hours before the scheduled activity.

Contact Information:

For cancellations or modifications, please contact our customer service team at info@cappadociatravelstore.com. It is important to provide your booking details for a prompt and efficient process.
We understand that plans may change, and we strive to accommodate our guests to the best of our ability within the outlined policy. Your understanding of these terms is appreciated, and we look forward to providing you with an unforgettable experience in Cappadocia.

Thank you for choosing Cappadocia Travel Store .

Sincerely,

Cappadocia Travel Store 
info@cappadociatravelstore.com
www.cappadociatravelstore.com